Medical Records and Audit Support. Less Work for Your Practice.
ChartRelay handles medical record requests and the chart preparation and delivery needed for audits and payer reviews. We manage authorizations, quality checks, secure delivery, and requester follow-up, taking paperwork and status calls off your staff’s plate.
No fees to your practice. No setup charges, monthly subscriptions, or ROI processing fees. ChartRelay earns revenue through permitted fees paid by requesters for eligible record requests.
What Your Practice GetsAudit & Chart Review SupportHelp with HEDIS, risk adjustment, and payer audit record requests.
Medical Record Request ManagementProcessing, authorization review, quality checks, and delivery.
Fast Record DeliveryOften in eight hours or less.
Real-Time TrackingCheck request status without chasing answers.
Security & ComplianceProtected handling and secure delivery of patient information.
Reachable SupportA team that handles requester questions, status calls, and follow-up.
Digital Imaging on DemandSecure access to medical images without discs.
Keep records moving, audits supported, and your staff focused on care.
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